Ivory Chunky Knit Nursery Storage

Standard UPS can deliver most in-stock items within 3-5 business days.

• Available within the contiguous 48 states
• An extra charge of $26 per address.
• Order by 6pm PT Monday through Friday, you'll receive your order the next business day
• Next Day Delivery service is not available for some oversized items, Unlimited Flat Rate Delivery, out of stock items, personalized items or made to order items.

SURCHARGES

Select oversized items have an additional delivery and processing surcharge; this charge is listed below the item price.

Eligible items can be returned for a refund of the merchandise value within 30 days of receiving an order or 7 days for Quick Ship upholstery items. An original receipt or gift receipt is required.

• Stores - You can return most non-furniture items to your local Pottery Barn Kids store for free.
• By Phone - For non-custom furniture and other oversized items, call Customer Service at 1-800-993-4923
• bring to a UPS location.

ITEMS NOT ELIGIBLE FOR RETURNS OR EXCHANGES

Delivery fees are non-refundable and prior purchases are not eligible for a price adjustment.

• Monogrammed/Personalized items
• Mattresses
• Gift cards
• Final sale items (with prices ending in $.X7 or $.X9)
• Items damaged through normal wear and tear

For assistance please contact Customer Service at 1.888.922.4119, 7 days a week, 5:00 am - 9:00 pm (PST). We cannot accept returns on final-sale items ending in .99, monogrammed items or items damaged through normal wear and tear. Made-to-Order furniture or rugs are not eligible for returns. Delivery fees are non-refundable.

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